Terms & Conditions
Effective Date: July 21, 2026
Welcome to Tiny Labs Online. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. General
Tiny Labs Online provides educational toys, busy books, learning materials, and related products for customers in Sri Lanka.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any updates will be published on this page.
2. Product Information
We make every effort to ensure that product descriptions, images, and specifications are accurate.
However:
- Product colours may vary slightly depending on your device or screen settings.
- Minor variations in packaging or appearance may occur.
- Product availability is subject to stock.
3. Pricing
All prices displayed on our website are in Sri Lankan Rupees (LKR).
Prices may change without prior notice.
While we strive for accuracy, we reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.
4. Orders
Once you place an order, you will receive an order confirmation.
We reserve the right to:
- Accept or decline any order.
- Cancel orders due to product unavailability.
- Cancel orders if incorrect information has been provided.
- Contact customers to verify order details before dispatch.
5. Payment
Currently, Tiny Labs Online accepts Cash on Delivery (COD) only.
Customers are required to pay the full order amount at the time of delivery.
We do not collect or store credit card, debit card, or online banking information.
6. Shipping & Delivery
We deliver products across Sri Lanka.
Delivery times may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
While we aim to deliver orders promptly, delivery dates are estimates and cannot be guaranteed.
7. Returns & Refunds
Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.
8. Order Cancellation
Customers may request to cancel an order before it has been dispatched.
Once an order has been shipped, cancellation may no longer be possible.
Tiny Labs Online reserves the right to cancel any order due to stock shortages, pricing errors, suspected fraudulent activity, or circumstances beyond our control.
9. Customer Responsibilities
Customers are responsible for providing:
- Accurate name
- Correct delivery address
- Valid contact number
- Any necessary delivery instructions
Tiny Labs Online is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product photographs
- Graphics
- Text
- Website design
- Images
is the property of Tiny Labs Online or its respective owners and may not be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
Tiny Labs Online shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the purchase price of the product ordered.
12. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services offered by those external websites.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Sri Lanka.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this page.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Tiny Labs Online
📧 Email: tinylabsonline@gmail.com
🌐 Website: https://tinylabsonline.com
Last Updated: July 21, 2026